2 Designs / Wedding Veils Muslim Lace Wedding Acceories Crystals Long Bridal Veils Voile Mariage
As always, if there is a problem or if the item is unsatisfactory, please do contact us first for a quick and satisfactory resolution.
Please confirm your order (right size, color, style) carefully before you decide to place the order. All the orders are proceed according to your order confirmation, and we are trying our best to satisfy all customers. We can guarantee only quality it will be delivered. All orders placed on our website should comply with the policy under any conditions.
1. Return
–Please kindly contact us for the return at first within 48 hours ar receiving the item. Then you can discu with us about the iues you are having. 90% of the time we are able to sort out the problem by giving technical support, without you having to send anything back. –The returned item must be in perfect condition, as it was sent to you, has not been altered and has not been worn. If there is any dust, dirty spots, change and so on, we shall not offer . For drees, you also need to pay 30% total amount of order as restock fee. –We offer FREE REPAIR on your dre! But the postage to send it back and re-shipping cost to you will be both on your account. –It is required that the item or drees should be returned to us within 14 days ar the return request is accepted. –Return shipping charges will be the buyer’s responsibility.
2. Exchanges
Exchanges are only allowed for the it which are defective, wrongly shipped or damaged upon receipt. All it can only exchange for equal price replacement, please be aware that we will iue the replacements only ar your returns have been received.
3. Sizing or Fitting Iues
As all of our drees are hand-sewn and custom tailored, the finished gown may vary by approximately one (1) inch in either direction of the specified measurements. To ensure that your dre will still fit you perfectly, our tailors have created all our drees with additional fabric in the seams to allow minor size modifications to be made easily. That is if you find the gown do not fit quite well, you can first turn to the local tailor for the adjustment, which is easier and more convenient.
4. Procedures of Return and Get
–Contact our customer service immediately to notify the iues you find. As we have staff perform quality check before each item or dre delivery, for the iues you mention, we need you provide evidence to prove, for example, you may need to provide photos to show the wrong size or quality iue. –We wilive you the returning mailing addre. Please note that any dre return without notifying us will not be ed. –Ar the returned item by you is received, we will you in 3 to 7 working days by T/T . Rush order fee and the shipping cost you paid before is non-able.
Feedback
If you are satisfied with our products and services , please leave your positive feedback and 5 stars .
If you have any probl with our products or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any probl and provide you with the best customer services.
Contact Us
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About shipping
Shipping and Packaging All it will be double checked and well packed before sending.It will be dispatched within 2 business days ar buyers pay for the order. It usually takes about 14 to 18 working days for delivering the package to the destination(for remote areas,it may take a little longer).
Special Announcement:
Please fill in the correct and detailed consignee, address and phone number in the order. For fast and correct delivery.If you do not receive order within 30 working days,please feel free to contact Customer Service before leaving Negative and Neutral Feedback, we will do our best to help you resolve the problem.TaxNo, you will only pay what is quoted as total cost at checkout, no more. You are not expected to pay any additional duties ores. If you are asked by Customs or our logistic partner to pay duties, please contact our Customer Service .
Your 100% satisfaction is very ant to us
If the product is not on good condition, You can return this product within 14 working days, please contact customer service center before returning.FeedbackYour satisfaction is our first priorityIf you receive the order and it is in good condition,we would be grateful if you would leave us 5 star Positive Feedback for the transaction.
Shipping and Packaging All items will be double
checked and well packed before sending.Items will be dispatched within 2 business days after buyers pay for the order. It usually takes about 14 to 18 working days for delivering the package to the destination(for remote areas,it may take a little longer). Special Announcement:Please fill in the correct and detailed consignee, address and phone number in the order. For fast and correct delivery.If you do not receive order within 30 working days,please feel free to contact Customer Service before leaving Negative and Neutral Feedback, we will do our best to help you resolve the problem.TaxNo, you will only pay what is quoted as total cost at checkout, no more. You are not expected to pay any additional duties or taxes. If you are asked by Customs or our logistic partner to pay duties, please contact our Customer Service .ReturnIf the product is not on good condition, You can return this product within 14 working days, please contact customer service center before returning.FeedbackYour satisfaction is our first priorityIf you receive the order and it is in good condition,we would be grateful if you would leave us 5 star Positive Feedback for the transaction.
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